privacy policy

For more than 25 years, Maglocks has developed relationships with our customers based on respect and integrity. We do not sell your personal information. We share it only as described in this notice, including with service providers needed to process payments, fulfill orders, provide support, and operate our website. Your personal information is protected using industry-standard Secure Socket Layer (SSL) technology.

We promise to treat your data with the same honesty and sensitivity that defines our company's history. By visiting Maglocks.com, you agree to accept the practices described in this notice. Note that "Maglocks" refers to any entity carrying the Maglocks brand, including our subsidiaries and divisions.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we utilize industry-standard physical, electronic, and managerial security measures to safeguard the information we collect online.

Information We Collect

Maglocks uses the information we collect to personalize and improve your experience on our website. We gather the following types of data:

• Information you provide: We collect information you manually enter on our site or share with our team. This happens when you search, purchase, create an account, or communicate with customer service, sales, or technical support (via phone, LiveChat, email, or fax). Examples include your name, business name, address, phone number, email address, and payment information.
• Automatic information (Cookies & Tech Data): Whenever you visit our site, we securely collect technical data to help our website function smoothly. This includes:
  • "Cookies" that remember your preferences from page to page.
  • Technical details, such as your IP address, browser type, operating system, and login data.
  • Browsing history, including products viewed, referring URLs, and email open confirmations.
  Note: You can configure your browser to reject cookies or use third-party software to browse anonymously. You are welcome to use these tools, but please be aware that certain personalized features or checkout functions may become unavailable.
• Purchases and Orders: When placing an order, our secure order form requires contact, billing, and financial information. This data is safely transmitted to your credit card company to authorize the purchase.
  • California Privacy: Orders placed from California comply with state laws regarding the collection and use of personally identifiable information.
• Financing Options: If you utilize a financing option, the information you provide (such as address, birth date, social security number, and business license) may be used to request a credit report or sent to a third party for processing.
• Action Tags (Web Beacons): Our pages may contain action tags (1-pixel GIFs) managed by third parties. These compile anonymous, aggregated statistics about website usage to help us serve relevant advertisements across the internet. They do not collect personally identifiable information like your name or address.

How We Share Information

We do not sell your data. We only share information with third parties in the following necessary circumstances:

• Affiliated Businesses: We may share supplied information with businesses substantially controlled by Maglocks. This data remains fully subject to this privacy notice.
• Aggregate Information: We may share broad, non-identifiable demographic information with business partners. This data cannot be used to identify you individually.
• Payment Processors & Shipping Carriers: When you make a purchase, your name, billing address, and transaction amount are securely transmitted to your credit card company or payment processor (like PayPal) for authorization. We also provide your name, phone number, and shipping address to our delivery partners (such as UPS, FedEx, freight companies, and the USPS) to fulfill your order.
• Third-Party Checkout Links: If you use an express checkout link (like PayPal or PayPal Pay Later), your billing and shipping information is transferred from your third-party account to our site to save you from re-entering your details.
• Website Analytics: Maglocks uses Google Analytics to monitor web traffic and user behavior. Google utilizes this data to track site usage and prepare activity reports. Google may also use this data to personalize ads within its own network.
  • Review the Google Privacy and Terms.
  • Download the Google Analytics Opt-Out Browser Add-on.
• Communications & Marketing: By submitting contact forms, you authorize Maglocks to reply to your requests. We use Mailchimp to manage our secure database of user contacts and email communications.
  • Review Mailchimp's Legal Policies.

Law Enforcement & Legal Protection

We will release personally identifiable information when we believe it is necessary to comply with the law, enforce our site policies, cooperate with law enforcement investigations, comply with subpoenas, or protect the rights, property, and safety of Maglocks and our users. This includes exchanging information with other companies for fraud protection and credit risk reduction.

Business Transfers

Maglocks has operated independently for over 25 years, and we intend to keep it that way. However, if Maglocks is ever sold, merges, or has its assets acquired, customer data would generally be one of the transferred business assets, subject to the promises made in this privacy notice.

Your Security & Opt-Out Choices

We protect your data during transmission using Secure Sockets Layer (SSL) software. We do not reveal your full credit card number when confirming orders. To further protect against unauthorized access, always sign out of your account when using a shared computer.

You have several options to limit the information you share:

• You can configure your browser to block cookies, though this will disable certain shopping cart features.
• You may opt out of third-party action-based advertising by visiting the Network Advertising Initiative’s current privacy-choice resources.
• Note: Our systems currently do not monitor or honor "Do Not Track" (DNT) browser settings.

Children's Online Privacy (COPPA)

Maglocks strictly adheres to the Children's Online Privacy Protection Act. We do not knowingly collect identifiable information from anyone under the age of 13. Maglocks.com sells commercial security hardware intended for adult professionals. If you are under 18, you may use Maglocks.com only with the involvement of a parent or guardian.

External Links & Social Media

Our website contains links to external manufacturer and product sites. These sites operate independently and have their own privacy policies, which we encourage you to review. Additionally, features like Facebook "Like" buttons or social widgets may collect your IP address and set cookies to function properly. Your interaction with these tools is governed by the privacy policy of the respective social media company.

Notice to European Users (GDPR)

This privacy statement has been prepared in fulfillment of the obligations under the General Data Protection Regulation (GDPR) and the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, regarding the use of cookies.

Conditions of Use & Revisions

By visiting Maglocks.com, your visit and any privacy-related disputes are subject to this notice and our Conditions of Use, including limitations on damages, dispute resolution, and the application of New York state law. If you have any privacy concerns, please contact our support team with a detailed description so we can resolve the issue.

Our e-commerce practices constantly evolve, and our privacy policies may update accordingly. We will not materially change our policies to make them less protective of past customer data without the consent of affected customers. We encourage you to check our website frequently for recent changes. Unless otherwise stated, our current privacy notice applies to all information we hold about you and your account.

Our Promise

We stand behind the promises we make. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. Our privacy notice is posted to demonstrate our adherence to the practices you should find common to the best websites online.

Visit our General Terms and Conditions of Sale page for more details.