Shipping and Delivery

Shipping and Delivery Policy

 

Shipping Charges and Taxes

Shipping charges are calculated based on delivery method, weight and dimensions of each item and the shipping destination. Shipping charges are displayed at checkout and are adjusted as changes are applied to your shopping cart. We are not in business to "profit" from shipping and delivery, your cost are a fair estimate ¹ of the expense we incur.

Sales tax applied to your order is a combination of state and local taxes, determined by the item(s) in your order, shipping charges or discounts, and the shipping destination. For further tax information, see our Tax Policy.

 

Order Processing and Delivery Time

All items indicated to be in stock are shipped the same business day if the order is placed before 1:00pm EST. In-stock items ordered after 1:00pm EST will be shipped on the following business day. Our preferred shipping service is UPS, we also utilize USPS, Federal Express (FedEx) and DHL where applicable. Our main warehouse is located in Amsterdam, New York. However, for select products we also distribute from geographically placed regional warehouses to reduce shipping time.

UPS Outbound Delivery Days from New York
UPS Outbound Delivery Days from New York

Availability: Most of the items we carry are available to ship the same or next day, others in 2-3 days (equipment builds), while some may take as many as several weeks (custom products and custom finishes). The "Availability" value is an estimate.

  • We do our best to ship items out as quickly as possible and most in stock items ship the very same day if the order is received before 1:00pm EST.
  • For time sensitive orders please give us a call to confirm availability and delivery options.

Method of delivery: Our preferred shipping method is UPS (other carriers available as needed). Standard Ground freight will be dependent on your location and the shipping warehouse your order is shipping out of;

  • Next Day Air, 2nd Day Air and Saturday delivery options are also available for rush orders.
  • Please contact us to obtain an accurate ship date when placing time sensitive orders.

Business Day: Additionally, please note that delivery time is based on "business" days. For example, if you place an order on Saturday or Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.

  • Business days are counted as Monday-Friday (Federal Holidays excluded)
  • View the UPS Transit Day chart for an estimated delivery time for your location.
  • Occasionally there are unexpected shipping delays due to inclement weather. Please check the UPS Website for any conditions that may adversely affect your shipment.

 

Notifications

Our inventory can fluctuate throughout the day, so an item indicated as 'in-stock' when you place your order could, in fact, be out of stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be delayed. The email will also provide you with information on how to cancel the order if you prefer not to wait for the item to be in stock again. Most out-of-stock items are in stock again within two (2) weeks.

You will receive an email notification when your order has shipped. Your shipments UPS tracking number(s) will also be provided. Please allow up to 24 hours for your shipping information to be available on UPS.com.

 

Free Shipping Offers

These special offers apply to "Standard Shipping" which will be UPS Ground (2-6 days for cross-country delivery). Free shipping promotions are available on domestic shipments only. Special offers for free shipping do not run continually and will require a promotional code.

 

PayPal Orders

Orders placed using PayPal as your payment option must be confirmed prior to shipping. To expedite this process and have your order shipped as quickly as possible please provide a valid phone number at checkout.

 

International Shipping

UPS Outbound from New York to Canada Everyday

We ship worldwide. Our shipping department works with various companies to ensure that you get the best rate possible for your international shipping needs.

  • All duties and taxes are the responsibility of the customer.
  • If you'd like to make a purchase and have it shipped internationally, please send us an email at Maglocks Customer Service.
  • Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send an invoice.
  • A Customer Service representative will contact you to make all the arrangements.
UPS Outbound from New York to Canada
UPS Outbound Delivery Days from New York to Canada

 

¹Fair estimate shipping and delivery costs are calculated on the website automatically using our preferred vendor rates and are calculated based on delivery method, weight and dimensions of each item and the shipping destination.

 

This Shipping and Delivery policy was most recently amended on January 1, 2018